What people find surprising tells us not just about the surprise but also about the people. When we interact with people, we often want to know more about who they are and what makes them tick. And when things are going on normally, then we do not really get to know much about those people. But when something out of the normal happens or even if something happens that those people consider is out of the normal, then that is an opportunity to better understand those people. If they find something surprising, then that helps us to understand what kind of background they have come from, what kind of predictability they have expected and thereby we can get a deeper insight into those people.

Watch this content at: Understanding what makes people tick

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12.15 He by whom no one is put into difficulty and who is not disturbed by anyone, who is equipoised in happiness and distress, fear and anxiety, is very dear to Me.