Three situations when silence is our best friend, summarized by the acronym NOT:

First is N when we have a negative opinion or attitude or bias towards someone already. Then, even if we hear something about them which is bad, we are likely to speak too hastily or too harshly.

Second is O when we have heard only one side of the story. Then again, it is best to be silent till we try to get a fuller picture.

T is for track record. When we have seen that the other person does not respond positively to constructive criticism, then it’s best to be silent.

This is austerity of speech recommended in the Bhagavad-gita.

Watch this content at: Choose silence in these 3 situations

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17.15 Austerity of speech consists in speaking words that are truthful, pleasing, beneficial, and not agitating to others, and also in regularly reciting Vedic literature.