17.15 When speaking, don’t just be truthful, be helpful
Have you ever wondered whether telling the whole truth is always the best approach, especially if it might cause unnecessary hurt? Or have you noticed [...]
16.4 Two Reasons Why People Are Regularly Rude
Have you met people who are regularly rude? It’s not that they’ve had a hard day— being with them makes every day a hard day. [...]
Three reasons for differences of opinion
Three reasons for differences of opinion Differences in opinion can often lead to conflict, especially in today’s hyper-individualistic age. The tendency now is to view [...]
How to share knowledge effectively
Spoon-feeding someone means giving them so much information so pre-digested that it neither requires nor allows any further thinking or effort. Usually, the word spoon-feeding [...]
Speak in a way that educates and engages not enrages and estranges
Speak in a way that educates and engages not enrages and estranges Suppose we have some knowledge that will be helpful or valuable for others. [...]
Seek first to understand the question to best understand the answer
Seek first to understand the question to best understand the answer Suppose we hear a discussion between a teacher and a student. If that discussion [...]
The truth may be bitter, but it doesn’t have to be told bitterly
The truth may be bitter but it doesn’t have to be told bitterly When we see someone doing something wrong, we may feel tempted to [...]